FAQs

We hope we can answer your question below, but if not, feel free to contact us!

 

 

ARE YOUR STICKERS WATERPROOF?
Yes! All of are stickers are made with the effects of the weather and outdoors in mind. All stickers are waterproof and UV resistant to ensure longevity on water bottles and cars!

DO YOU SHIP INTERNATIONALLY?
Please contact for international shipping. If you accidentally purchased without contacting us, we will refund your order and try to get in touch with you.

For domestic shipping (United States), you do NOT need to contact us.

WHEN WILL MY PACKAGE BE MAILED OUT?
All of our orders will be sent on business days (Monday-Friday). Processing will take about 1-3 business days. You will receive a shipment notifcations with a tracking number once your package is shipped. Shipping will take about 1-7 business days.

WHAT IF MY PACKAGE IS LOST OR DAMAGED?
OnceLoveClub is not responsible for any lost packages after handed to the shipping carriers (USPS, UPS, FedEx, etc). If the item is defective or lost, please contact us via Email and we will reply back ASAP. 

WHY DO YOU UTILIZE A PREORDER SYSTEM?
A preorder system allows us to provide buyers with the best price possible. It also allows us to give buyers optimal time to purchase items without fear of it selling out!

For example, many k-pop rugs scattered across ETSY are $150+ and we are able to get our rugs out for $85 with free shipping for U.S. customers <3

WILL THERE BE FREEBIES INCLUDED IN OUR ORDER?
Yes, of course!